About Us


♥  Terms & Conditions 
 
All orders and purchases made through our website are subject to T&C outlined below. These T&C may change from time to time without prior notice, at our discretion. Please make sure you have read our T&C.

1. All prices on our website are quoted in Singapore Dollars (SGD).

2. All prices are exclusive of postage/shipping fee, unless otherwise stated.
3. All orders are based on First-Come-First-Serve basis and on While-Stocks-Last basis.

4. Pre-Order Activities will be held on our website. Should you be one of our mailing list subscribers, you will be notified.

5. You may join our mailing list from our website to stay informed of any ongoing Pre-Order Activities.

6. We reserve the right to end any Special Offers/Promotions WITHOUT Prior Notice.

7. Item prices may vary according to different batches of shipment. We reserve the right to update prices displayed on our website from time to time.

8. The Usual Price (U.P) of items may be stated under our current price. This U.P may be an indication of the highest price for that particular item, based on all batches of shipment to that point of time. We reserve the right to update U.P displayed on our website from time to time.

9. Although we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of item(s) you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item(s) as cancelled.

10. Your order is subjected to stock availability.

11. Please ensure that you have filled up all required details before emailing us your order. Incomplete order form will not be processed or offered any further action. For details on "How to Place Order?", please see here.
12. When you place your order, we collect certain personal and transactional information e.g. name, contact number, address, email address, payment details ("Personal Information") for records purpose.

13. You are to be responsible in ensuring that the mailing address provided to us is error-free
14. We will NOT be responsible for ALL missing normal mails and damages caused during delivery. NO refund / replacement if any missing mail occurs.

15. We will Not be liable for any loss or damage of goods or payment during shipment
16. We will not be responsible for any loss or damage of goods, or any defect in goods

17. Should you choose Registered Mail (Local/Overseas) for your purchase, we will furnish you with the Registered Article (RA) No. issued by SingPost after your parcel is shipped out. You are responsible to check the status of your Registered Mail from SingPost RA Information Status here; or to make any request for transfer or redelivery of your Registered Mail.

18. If any item(s) from Pre-Order is(are) not available, we will refund the amount in respect of the item(s) that we were unable to supply.

19. Once order has been confirmed, there would be NO cancellation of order No refund/ No exchanges.

20. Orders will be automatically cancelled if buyers do not make payment on time

21. Sprees will be cancelled if the response is not warm. Money transferred will be refunded

22. Due to some server problems, we may not receive your order/email or our reply/email may not be reached your e-mailbox at times. Thus, if you do not hear from us 24 hours after your email was sent to us, please email us again.

23. You have to ensure that our email address our email address is added to your safe list or address book, in order to guarantee receipt of our emails and not diverted to your junk/spam or trash folders.

24. We reserve the right to Blacklist and NOT to Serve/Entertain you in future (at our sole discretion) if you go Missing-In-Action (MIA), you are inconsiderate, you make insincere enquiries and orders, you do not respond to our emails after our stipulated deadline or after placing your order, or no order from you after multiple enquiries, etc.

25. We will arrange for shipment of items every Sat, provided that there are at least 20 items.

26. Items should arrive after 4 weeks to 6 weeks.  Do be prepared to wait about 2 months for some pre-order items.

27. All updates and announcement will be posted on this website. Do check the respective spree post for status of the sprees. If there's no updates, means there's no news. We do not response to emails asking for updates when the information can already be found on our website. We will contact spree-ers when items arrive and are ready for collection (We need time to sort and pack).

Important Note when you do your ordering :

#Please counter check the size of the clothings or shoes before ordering

#We will ensure that orders are placed correctly but will not be responsible if supplier send the wrong goods

#Once item is sold, it is not exchangable or refundable

#Goods will take 6 - 9 weeks to arrive, depending on stock, therefore please join the spree your kind patient

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♥ Contact Us ♥

We can be contacted at shopmomo01@gmail.com

Drop us an email if :
1) You have any enquiry on our products
2) Have any good feedback
3) Have something to complain about
4) Have testimonials for us

We love your mails, so keep them coming in!

We value your feedbacks! Please let us know how we can improve in order to make this whole online shopping experience more enjoyable for you!

If you do not get a reply within 48 hours, please send your email again.

Thanks for your kind understanding!